Terms of service

Who provides the service

CIGOS is provided by TOP TALENT JOINT STOCK COMPANY, business registration number 0317394402, Tầng 1, số 68 đường số 11, khu dân cư Cityland Park Hills, Phường Gò Vấp, Thành phố Hồ Chí Minh, Việt Nam. Contact: support@cigos.app.

What the service does

CIGOS reads advertising and analytics data from the accounts you connect, checks its quality, and produces diagnoses and recommendations for a person to review.

• The service only reads data. It has no function that creates, edits or pauses campaigns.
• Every recommendation needs a person to approve it; you carry it out in your own ad account.
• The service is in early access. Features can change or be withdrawn.

Your account

• Keep your sign-in details to yourself.
• You are responsible for what the people you invite to your workspace do.
• Tell us at support@cigos.app if you think someone else has used your account.

Your ad accounts and your data

• You confirm that you are allowed to connect the ad accounts and analytics properties you connect.
• Your ad accounts, your budgets and the decisions you take remain yours.
• Your data remains yours. We use it only to provide the service, as described in the privacy policy.

Acceptable use

• Do not connect accounts you have no right to use.
• Do not try to reach another customer's data or to get around access controls.
• Do not use the service to break the terms of an advertising platform or the law.
• Do not overload, probe or reverse engineer the service.

Recommendations and results

Recommendations are suggestions based on the data available at the time. Advertising results are not promised. Where data is missing or late, the service shows it as missing or late; a figure can still be wrong when its source is wrong.

Fees

There are no paid plans today.

Intellectual property

The service and its software belong to the operator. Files you upload belong to you. Drafts you generate are yours to use. The terms of the AI provider that produced a draft can limit how it may be used; check them before you publish.

Disclaimers and liability

The service is provided as it is during early access. Decisions about your advertising are yours. To the extent the law allows, the operator is not liable for indirect loss, and its total liability is limited to the fees you paid in the 12 months before the claim or, during the beta period, 100 USD, whichever is higher. Nothing here limits liability that the law does not allow to be limited.

Ending use

You can stop using the service at any time and ask for your data to be deleted; see the data deletion page. We can suspend an account that breaks these terms.

Governing law

These terms are governed by the law of Vietnam. Disputes go to the competent court in Ho Chi Minh City.

Changes and effective date

Effective date: 15 November 2026. Later changes will be published on this page with a new date. The English text prevails; the Vietnamese text is a translation.